Terms and Conditions

Effective Date: February 11, 2026

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern all visits, purchases, and use of services on the VK Sports website and mobile application (collectively, the "Service"). By accessing, browsing, or purchasing from VK Sports, you acknowledge that you have read, understood, and agree to be bound by these Terms.

VK Sports ("we," "us," "our," or "Company") reserves the right to modify these Terms at any time. Continued use of the Service following such modifications constitutes your acceptance of the updated Terms. We recommend reviewing these Terms regularly.

These Terms apply to all users, including browsers, customers, and contributors. They comply with the Indian Contract Act, 1872; Information Technology Act, 2000; Consumer Protection Act, 2019; and Consumer Protection (E-Commerce) Rules, 2020.

2. Definitions

Service: Our website, mobile application, and related services provided by VK Sports
User/Customer: Any individual accessing or making purchases through the Service
Products: All sporting goods, equipment, and merchandise offered for sale
Order: Your request to purchase Products from us
Agreement: This Terms and Conditions document and all related policies

3. Eligibility and Account Information

3.1 Age and Legal Capacity: You represent and warrant that you are at least 18 years of age and possess the legal authority to enter into binding agreements.

3.2 Accurate Information: You agree to provide current, complete, and accurate information during registration and purchase, including:

Full name and contact details
Valid email address
Accurate shipping address
Current payment information

3.3 Account Responsibility: You are solely responsible for maintaining the confidentiality of your account credentials and are liable for all activities conducted under your account. You agree to notify us immediately of any unauthorized use.

4. Product Information and Availability

4.1 Product Descriptions: We strive to provide accurate descriptions, specifications, and images of Products. However, we do not warrant that descriptions, pricing, or images are completely accurate, error- free, or free from omissions.

4.2 Availability: Products are offered subject to availability. We reserve the right to limit quantities or decline orders that appear to be placed by resellers or dealers.

4.3 Pricing: All prices are in Indian Rupees (INR) and are subject to change without notice. Prices do not include applicable GST (Goods and Services Tax) unless otherwise stated. The price charged will be the price in effect at the time your order is placed.

4.4 BIS Compliance: All Products sold through VK Sports comply with Bureau of Indian Standards (BIS) requirements where applicable. Products subject to mandatory BIS certification display appropriate certification on product pages.

5. Offer and Acceptance

5.1 Order Placement: Your submission of an order constitutes an offer to purchase Products. We will confirm receipt of your order via email.

5.2 Acceptance: We reserve the right to accept or reject any order at our sole discretion. An order is deemed accepted only when we send you an Order Confirmation email, which may occur before or after shipment.

5.3 Right to Refuse: We may refuse orders that:

Violate these Terms
Contain inaccurate or incomplete information
Appear suspicious or fraudulent
Are placed by dealers or resellers
Violate applicable law

6. Pricing, Taxes, and Payment

6.1 GST and Taxes: All prices exclude GST unless otherwise indicated. GST will be calculated and added to your order based on your billing address and applicable tax laws.

6.2 Payment Methods: We accept payment through: Credit and debit cards (Visa, Mastercard, American Express) Digital wallets (PayPal, Google Pay, Apple Pay) UPI (Unified Payments Interface) Net banking Cash on Delivery (where available)

6.3 Payment Processing: By providing payment information, you authorize us to charge your account. Payment is processed at the time of order placement.

6.4 Failed Payments: If payment fails, your order will not be processed. We may attempt payment multiple times, and repeated failures may result in order cancellation.

6.5 Fraudulent Transactions: We reserve the right to cancel orders and refund payments if we suspect fraudulent activity or unauthorized use.

7. Delivery and Shipping

7.1 Delivery Methods: We offer various delivery options, including standard and express shipping. Delivery timeframes are estimates and are not guaranteed unless stated otherwise.

7.2 Shipping Address: You are responsible for providing an accurate shipping address. We are not liable for delivery failures due to incomplete or incorrect addresses.

7.3 Delivery Delays: While we endeavor to deliver on time, delays may occur due to circumstances beyond our control, including:

Weather conditions
Transportation disruptions
Natural disasters
Postal or courier service issues
Force majeure events
We will keep you informed of significant delays.

7.4 Risk of Loss: Risk of loss transfers to you upon delivery to the courier or upon delivery to your address, whichever is applicable.

7.5 Tracking: We provide order tracking information where available. You are responsible for tracking your shipment.

7.6 International Shipping: International shipping options, if available, are subject to additional terms and customs requirements.

8. Returns, Refunds, and Exchanges

8.1 Return Policy: Products may be returned within 15 days from the date of delivery if:

Products are unused and in original condition with original packaging
Products have all tags and labels intact
Return is initiated through our official return portal
Products are not damaged due to misuse

8.2 Non-Returnable Items: The following items cannot be returned:

Used or worn items
Items without original tags or packaging
Items damaged due to customer misuse
Custom or personalized orders
Clearance or final sale items (clearly marked)
Items purchased more than 15 days ago

8.3 Return Process:

Log into your account and initiate a return request
Provide reason for return
Print the return label (if applicable)
Ship the item back to us in original condition
Return shipping costs are borne by the customer unless the return is due to our error or defective product

8.4 Refund Processing: Refunds will be processed within 7-10 business days after we receive and inspect returned items. Refund amounts will be credited to your original payment method.

8.5 Defective or Damaged Products: If you receive a defective or damaged product, contact us immediately with photographic evidence. We will issue a replacement or full refund without requiring the original product to be returned, at our discretion.

8.6 Exchanges: Exchanges for different sizes or colors are processed as a return and new purchase. Standard return policies apply.

8.7 Final Sale Items: Items marked as "Final Sale" or "Clearance" cannot be returned or exchanged.

9. Product Warranties

9.1 Manufacturer's Warranty: Products are sold with the manufacturer's warranty as provided. Warranty terms vary by product and manufacturer and are displayed on product pages.

9.2 Warranty Claims: For warranty-related issues, contact the manufacturer directly or reach out to us for assistance. Original proof of purchase may be required.

9.3 Warranty Exclusions: Warranties do not cover:

Normal wear and tear
Damage from misuse or accidents
Unauthorized modifications or repairs
Damage from improper storage or maintenance
Damage from natural disasters or force majeure

9.4 Disclaimer: Except as expressly stated, we provide Products "as is" and "as available" without any additional warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Limitation of Liability

10.1 Service Disclaimer: The Service and all Products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

10.2 Liability Cap: To the maximum extent permitted by law, our total liability for any damages, losses, or claims arising from your use of the Service or purchase of Products shall not exceed the amount paid by you for the specific Product or Service that gave rise to the claim.

10.3 No Liability for Indirect Damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, even if advised of the possibility of such damages.

10.4 Third-Party Content: We are not responsible for third-party content, links, or services available through the Service.

10.5 Consumer Protection Rights: Nothing in these Terms limits your statutory consumer rights under the Consumer Protection Act, 2019 or applicable state laws.

11. User Conduct and Prohibited Activities

11.1 You agree not to use the Service for:

Illegal activities or violation of any law
Harassment, abuse, or harm to others
Transmission of harmful code, malware, or viruses
Unauthorized access to our systems
Intellectual property infringement
Impersonation or misrepresentation
Posting false, defamatory, or obscene content
Commercial exploitation or data mining
Circumventing security measures

11.2 Consequence of Violations: Violations may result in immediate termination of your account and legal action.

12. Intellectual Property Rights

12.1 Ownership: All content on the Service, including text, images, logos, trademarks, and software, is the property of VK Sports or its licensors and is protected by copyright, trademark, and other intellectual property laws.

12.2 Limited License: We grant you a limited, non-exclusive, non- transferable license to access and view the Service for personal, non- commercial use only.

12.3 Prohibited Use: You may not reproduce, modify, distribute, display, or transmit any content without our prior written consent.

12.4 Trademarks: VK Sports and related logos are trademarks of VK Sports. All other trademarks are property of their respective owners.

13. Privacy and Data Protection

13.1 Privacy Policy: Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data collection and usage practices.

13.2 Personal Data: We collect and process personal data in accordance with the Digital Personal Data Protection Act, 2023, and other applicable laws. We implement reasonable security measures to protect your data.

13.3 Data Sharing: We do not sell your personal data to third parties. Your data may be shared with service providers, delivery partners, and payment processors for order fulfillment and service provision.

14. Dispute Resolution and Governing Law

14.1 Governing Law: These Terms are governed by and construed in accordance with the laws of India, specifically the laws of Tamil Nadu, without regard to conflicts of law principles. 14.2 Jurisdiction: You agree to the exclusive jurisdiction of courts located in Chennai, Tamil Nadu for any disputes arising from these Terms or your use of the Service. 14.3 Dispute Resolution: Before initiating legal proceedings, we encourage resolution through good faith negotiation. If negotiation fails, either party may pursue mediation or arbitration as per the Consumer Protection Act, 2019. 14.4 Consumer Grievances: Consumers may file complaints with the Consumer Protection Authority. For further details, visit https://www.consumercomplaints.in/

15. Compliance with Laws

15.1 Legal Compliance: VK Sports complies with all applicable Indian laws, including: Indian Contract Act, 1872 Sale of Goods Act, 1930 Information Technology Act, 2000 Consumer Protection Act, 2019 Consumer Protection (E-Commerce) Rules, 2020 Goods and Services Tax (GST) laws Bureau of Indian Standards (BIS) requirements Digital Personal Data Protection Act, 2023

15.2 Restricted Items: Certain items cannot be shipped to specific regions due to legal restrictions. We reserve the right to decline orders for such items.

16. Third-Party Links and Services

16.1 External Links: The Service may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. 16.2 Third-Party Services: We may use third-party service providers for payment processing, shipping, and other services. We do not control these providers' practices. 16.3 Disclaimers: Your use of third-party services is at your own risk and is subject to their terms and conditions.

17. Termination

17.1 Account Termination: We may terminate or suspend your account at any time, with or without cause, with or without notice. 17.2 Reasons for Termination: We may terminate accounts that: Violate these Terms Engage in illegal or fraudulent activity Have excessive chargebacks or payment disputes Violate our community guidelines 17.3 Effect of Termination: Upon termination, your right to use the Service ceases immediately. Outstanding orders will be fulfilled as per our discretion.

18. Modifications to the Service

18.1 We reserve the right to modify, suspend, or discontinue the Service or any Product at any time without notice. 18.2 We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

19. Contact Information

For inquiries, complaints, or clarifications regarding these Terms, please contact us: VK Sports Email:vksportssalem@gmail.com Phone:7845661622 Address: Rathna Complex, Belur Main Road, AN Mangalam bus stop, AN Mangalam, Karipatti (via) Salem - 636 106 We aim to respond to inquiries within 48 hours.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

21. Entire Agreement

These Terms, together with our Privacy Policy and all other policies referenced herein, constitute the entire agreement between you and VK Sports regarding your use of the Service and purchase of Products. Any prior discussions, negotiations, or understandings are superseded by these Terms.

22. Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. Waivers must be in writing and signed by an authorized representative of VK Sports.